no change; no difference; no unusual events; no accidents; no incidents
to flatter; to soft-soap; to sweet talk; to cajole; to instigate
(company) director; executive; top management; important post; role with heavy responsibilities
paying for one's mistakes; getting one's just deserts; suffering the consequences (of one's own actions); reap what you sow
what did you just say (to me)?; what's that?
to seize; to catch; to obtain; to acquire; to understand; to grasp
reflection; reconsideration; introspection; regret; repentance; remorse
quickly; at once; right away; hurriedly
yikes!; eek!; ook; eek; customer